📜 Terms and conditions: ▪️ All sales are final. We don't accept put backs, exchanges, returns, or refunds. Please watch our detailed product videos from start to finish before purchasing. Reach out to us at info@featherlightdust.com if you require product measurements. ▪️ Processing time for each order is 2 business days maximum. ▪️ We'll point out any obvious damage, but we’re not responsible for naturally-formed cracks or scratches. Please watch our detailed product videos from start to finish before purchasing. ▪️ Once the package has been dropped off at couriers or postal services, we're not responsible for lost, damaged, stolen packages, or packages lost due to wrong or incomplete shipping addresses provided to us. ▪️ Some minerals are more brittle by nature and portions of a crystal that is already loose may further loosen and fall off during shipping and handling. By purchasing from us, you acknowledge that we're not responsible for portions that loosen during the package's journey to you. ▪️ International customers are 100% responsible for researching and paying your country's customs duty fees and taxes. ▪️ We're not responsible if your package is held up by your country's customs authority due to unpaid customs duty fees or taxes. ▪️ By purchasing from us, you agree to all of the above terms and conditions. 📧 Contact us: ▪️ Have a question? Write to us at info@featherlightdust.com ▪️ Reach out to us if you require product measurements. ✈️ International shipping: ▪️ We ship internationally for FREE! ▪️ International shipping generally takes from 7 to 14 business days, longer when there are public holidays or during festive seasons. ▪️ Significant delays may occur due to situations outside of our control. ▪️ Tracking numbers may not always show the most recent status of the package, as updates are provided at the whim of the recipient country's postal services. 🇭🇰 Hong Kong customers: ▪️ Free delivery by SF Express.