Crystal Loyalty Program
Unlock amazing savings on your crystal journey
The more you collect, the more you save — it's that simple!
✨ How It Works
Your tier is based on your total accumulated spending across all orders over time. As you build your crystal collection with us, you'll automatically advance through the tiers and unlock bigger discounts on every future purchase!
Your Reward Tiers
🔮 Crystal Tier — 10% OFF
• Unlock at USD 500 total accumulated spending
• Use code: CRYSTAL10
• Minimum order required to use code: USD 50
• Perfect for crystal beginners starting their collection
💎 Gemstone Tier — 15% OFF
• Unlock at USD 1,000 total accumulated spending
• Use code: GEMSTONE15
• Minimum order required to use code: USD 70
• For dedicated collectors expanding their treasures
👑 Diamond Tier — 20% OFF
• Unlock at USD 2,000 total accumulated spending
• Use code: DIAMOND20
• Minimum order required to use code: USD 90
• Elite savings for our most passionate crystal enthusiasts
⭐️ Program Highlights
✅ Stack with Sales
Your tier discounts work on ALL products – including items already on sale! Double up your savings.
✅ Codes Never Expire
Once you reach a tier, your discount code works forever. Your crystal journey is lifelong, and so are your savings!
✅ Fresh Start for Everyone
Our loyalty program launched in 2026, so everyone starts from the same place. Every purchase from now on counts toward advancement!
Don't worry — since this is a new program, you're not missing out on anything. Everyone starts equal!
🎯 Track Your Progress
Check your current tier anytime:
Log into your account:
• Go to Profile → Manage Account
• View your spending total and current tier status
🚀 Ready to Start Earning?
• Account Required: Create a free account to participate and track your progress
• Product Spending Only: Shipping fees don't count toward tier advancement
• One Code Per Order: Loyalty discounts can't be combined with other promotions
• Personal Codes: Tier codes are linked to your account (but you can order for friends using your account!)
Have questions? Email us at info@featherlightdust.com – we're here to help! 💎
Frequently Asked Questions
1. How does the loyalty program work?
Your tier is based on your total accumulated spending over time across all orders, not on one single order. As you build your crystal collection with us, you'll automatically advance through the tiers and unlock bigger discounts!
2. Do my past purchases count toward my tier?
Our Crystal Loyalty Program is brand new for 2026! Your tier progress starts fresh from today forward — past purchases don't count toward your current tier status. But the exciting news is that every purchase you make from now on will help you advance through the tiers and unlock amazing savings!
3. What's the minimum order for each discount?
• Crystal tier (10% off) — USD 50 minimum
• Gemstone tier (15% off) — USD 70 minimum
• Diamond tier (20% off) — USD 90 minimum
4. How do I check my current tier status?
Log into your account, go to the Profile tab, then select Manage account. You'll be able to see your current spending total and tier status!
5. I tried one of the discount codes at checkout, but it didn't work. Why?
You can only use discount codes after you've reached that specific tier. Make sure you've accumulated the required spending amount for your tier level.
6. Do I need to create an account to participate, or does this work with guest checkout?
You'll need to create an account to participate in our loyalty program. This allows us to track your purchases and tier progress. Don't worry — it's quick and easy to set up!
7. Does the USD 18 shipping fee count toward my tier progress?
No, only product spending counts toward your tier advancement. Shipping fees are not counted.
All orders ship worldwide for a flat rate of just USD 18. Pro tip: Since you get the same USD 18 shipping whether you order one crystal or fill a box, many customers collect their wishlist items and order together to maximize value!
8. Can I use multiple discount codes together?
No, you'll only be able to use the discount code assigned to your tier. Loyalty program discounts cannot be combined with other promotions, sales, or discount codes.
9. Do the tier codes work on sale items and discounted products?
Yes! Your loyalty tier codes work on all products, including sale items. You can stack your tier savings on top of existing sales for even better deals.
10. Do my member discount codes expire?
Never! Once you reach a specific tier, your discount code will work forever. Your crystal journey is lifelong, and so are your savings!
11. Do I still need to pay a shipping fee if I'm a Diamond member?
Yes, all orders ship worldwide for a flat rate of just USD 18, regardless of your loyalty tier. Since shipping is the same whether you order one item or 10, it makes sense to stock up on your favorites to get the most value from that flat fee!
12. What if I forget my tier code — where can I find it again?
Your code is always displayed on this page and on the About us page. You can also find your current tier code in your account under Profile > Manage account. You can also email us at info@featherlightdust.com and we'll send it to you immediately.
13. Can I share my discount codes with friends and family?
Your tier codes are personal to your account and cannot be transferred to other people's accounts. However, you're absolutely welcome to use your codes to purchase crystals on behalf of friends and family — just order using your own account and have the items shipped to yourself!
14. If I return something, does that reduce my accumulated spending?
All sales are final. We don't accept returns or exchanges. Please watch our detailed product videos completely before making a purchase, and feel free to reach out to us at info@featherlightdust.com if you have additional questions about any particular item.
